Guidelines For Planning & Conducting Employment Interviews
As a small business owner and manager, you are faced with a number of challenges. One of which is the hiring and managing of your employees. You are responsible for the productivity of your people in an ever changing business environment.
You post a job opening in the local paper on a job board, such as Monster.com, and you will be flooded with resumes. Resumes from people that claim that they have the knowledge, skills, and abilities that you require for that job. Your responsibility as a small business owner is to find that "diamond in the ruff."
Here are some guidelines that I have used in conducting interviews of web designers and programmers from days owning a web design company.
A couple of key points to keep in mind:
NEVER ask a yes/no question. These types of questions need to be reserved for the application form.
ALWAYS ask open ended questions. When I interviewed to fill positions in my web design company, I treated the interview as an oral examination. The goal is to make the applicants think so that you can select the most qualified to be in your organization. The more grueling your selection process into your organization, the more your employees will have in common with one another, since they have all gone through that grueling examination. They will feel that they are the cream of the crop.
Let's say that you were hiring for a Training Manager. One type of question that you could ask in the first interview is this:
"When does team or group learning make sense or not make sense?"
Here is another example of questions that you could ask applicants for a Recruiter position.
"Is a contingent job a good job? Will contingent work grow in the future?"
"What are some positive aspects of using the Internet as a recruiting source? What are some dangers?"
This is fundamental background knowledge of the field that the applicant is applying to work in. The goal with asking a question like this is to evaluate the applicants knowledge of their field. If they can't answer the question, then it appears that they are lacking the knowledge of their field.
If applicants pass this examination, then they can move on to the next interview (i.e. examination). The purpose of this examination will be on their problem solving and decision making abilities. Every position in a company requires the employee to possess problem solving and decision making abilities.
Here is an example question you could ask an applicant applying for a retail position.
You are stocking shelves when a customer approaches you and asks about a certain product. You know that you don't carry that particular product, but the customer insists that she has bought a similar product at another store. How would you handle this situation?
This is a type of situational question that assesses an applicants customer service skills. You know that the applicant has the knowledge, because they made it to this round. What you are assessing is whether the applicant can apply their knowledge to a particular situation to solve a customer service problem.
Treating the employment interview as an oral examination, can better assist you as a small business owner to decide which applicant has the knowledge, skills, and abilities to "contribute" to the success of your organization.
About the author: For More Free Resources visit www.greatindustrialguide.com
Employment Articles:
Finding Casino Jobs - Las Vegas Casino Employment Tips
Conducting a casino job search is very similar to conducting any other type of job search The first thing you need to do is determine what kind of work you are looking for and where you would like to work
The Pitfalls To Home Based Self Employment
The Basic Home Self Employment Hazards
Gracefully Accepting Feedback a Key Employment Skill
With the long-term trend of protecting employees' individual self esteem added to an overriding concern over expensive employee lawsuits, accountability is more a buzzword than a way of life at most companies.This is a state of mind that has existed since the 1960s, so the average employee has never received real quality negative feedback -- the kind of feedback that might help startle him or her out of career-dashing behavior and toward a more lucrative and successful work life.
Self-Employment Tax Deductions
Being your own boss can be a richly rewarding experience, but many people put it off because they fear facing a complex tax system. In reality, the tax process for self-employed individuals can be fairly simple, and offers its own set of rewards.
Employment Law: Dismissals For Incapability & Other Topics
Incapability Dismissals
New DVD Teaches Seven Deadly Sins of Employment Law to CEOs
M. Lee Smith Publishers releases training video, ideal for HR directors wary of discussing the topic with executives. Leading corporate attorney explains harassment, retaliation, wage & hour, and other expensive mistakes C-level managers can make.
NAS, Taleo Partner to Boost Employment Brand/Career Site Development Services
NAS Recruitment Communications, an industry leader and innovator in employment branding, interactive marketing and career site development, announced today the launch of a strategic partnership with Taleo Corporation, the leading provider of on-demand talent management solutions.
Pre-Employment Screening at CriminalData.com
CriinalData.com is an online pre-employment screening service that provides instant access to background and criminal records. CriminalData believes in the positive power of information and is committed to creating a safer and more secure workplace. HR professionals and hiring managers collaborate with CriminalData to find, select and screen candidates and make faster hiring decisions.
Employment Law: Unfair Dismissal - Employer Succeeded in Changing Terms of Employment
Good News for Employers wishing to change the terms of employment of employees, however, employers must still take care.In Scott & Co v Richardson [2005], the Dependant, Mr Richardson, who worked for a Scottish firm of debt collectors, refused to accept his new terms of employment which required him to visit defaulting debtors during the evenings.
Entrepreneur Determined to Help End the Isolation of Self Employment
Event series coming to Denver aims to make self-employment fun again by connecting entrepreneurs to each other and to their dreams.
The True Cost of Self-Employment
Do you think you are ready to make that leap to full self-employment? The profit from your part-time (up till now :-) business is matching or exceeding your regular paycheck, so you think it's time to fire your boss and make do without that paycheck. Before you take that final step to personal freedom, make sure you truly understand what you are giving up.
Employment Law: Time Limits for Bringing Employment Tribunal Claims
In the case of Chouafi v London United Busways Ltd [2005], the claimant was employed as a bus driver by the defendant company. In October 2003, he was diagnosed with severe depression and was signed off work until February 2004.
The Stress Interview - Employment Interviews Under Fire
Everybody in an interview process wants to get that job and be hired It may be the income, or extra income, that you want or need
What is Contract Programming? An Alternative to the Conformity of Everyday Employment
What is contract programming, you ask? Well, when companies need specific computer programming expertise, for temporary periods of time, they generally hire a contract programmer or an employee of a consulting firm. Contractors almost always have a higher hourly wage than a salaried employee and are often paid for overtime.
Employment Law Training Suggests Employers Offer Alternative Jobs Before Redundancies.
Several tips and pitfalls for employers regarding offering and moving employees to new jobs as an alternative to making staff redundant Employment law training offers UK businesses the full picture of options when axing staff looms